Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Please check the troubleshooting guides before posting!
jillvalentine01 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Jul 2013
Reputation: 0
#1
Solved: 8 Years, 1 Month ago Sad  Please check the troubleshooting guides before posting!

Please check the troubleshooting guides before posting, it is very unlikely that your problem has not already been covered.

General troubleshooting guide: http://www.frictionalgames.com/forum/thread-3754.html

Graphics card troubleshooting guide: http://www.frictionalgames.com/forum/thread-11183.html

Integrated / laptop graphics chipsets troubleshooting guide: http://www.frictionalgames.com/forum/thread-9942.html im having a problem with my Amnesia game, its like this.. i start the launcher the game runs, and im there in the menu.. i noticed that my game aint runnin' smooth.. like there's a bit of lagging.. then when i close the game, a window shows up saying there's an error.. (download the picture) ive been searching for this problem but i cant find any solutions.. please help[/font]


Attached Files
.jpg   fucking crash.jpg (Size: 52.82 KB / Downloads: 104)
(This post was last modified: 07-25-2013, 08:38 AM by jillvalentine01.)
07-25-2013, 08:35 AM
Find
Kreekakon Offline
Pick a god and pray!

Posts: 3,063
Threads: 70
Joined: Mar 2012
Reputation: 124
#2
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

Three questions/requests:

1. Post your HPL.log which can be found under: " Documents\Amnesia\Main folder"


2. What are your system specs? (CPU, graphics card, etc)


3. Where did you buy the game?

[Image: Tv0YgQb.gif]
Image by BandyGrass
(This post was last modified: 07-25-2013, 08:39 AM by Kreekakon.)
07-25-2013, 08:39 AM
Find
jillvalentine01 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Jul 2013
Reputation: 0
#3
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

im just using a laptop so yah..
Acer Aspire 4755G
Intel Core i7-2670QM
Nvidia GeForce GT 540M with 2GB Dedicated VRAM
4GB DDR3 Memory

friends of mine gave it to me as a gift.. didnt have a chance to ask where he bought it..


Attached Files
.log   hpl.log (Size: 4.98 KB / Downloads: 103)
07-25-2013, 09:06 AM
Find
PutraenusAlivius Offline
Posting Freak

Posts: 4,713
Threads: 75
Joined: Dec 2012
Reputation: 119
#4
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

Well most Intel graphic cards isn't supported and bugs out so.. yeah.

Chances are the copy is pirated. But it's just 50 - 50 so I'm not sure.

"Veni, vidi, vici."
"I came, I saw, I conquered."
07-25-2013, 09:25 AM
Find
Kreekakon Offline
Pick a god and pray!

Posts: 3,063
Threads: 70
Joined: Mar 2012
Reputation: 124
#5
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

(07-25-2013, 09:25 AM)JustAnotherPlayer Wrote: Well most Intel graphic cards isn't supported and bugs out so.. yeah.

(07-25-2013, 09:06 AM)jillvalentine01 Wrote: im just using a laptop so yah..
Acer Aspire 4755G
Intel Core i7-2670QM
Nvidia GeForce GT 540M with 2GB Dedicated VRAM
4GB DDR3 Memory

Yep.

[Image: Tv0YgQb.gif]
Image by BandyGrass
07-25-2013, 09:31 AM
Find
jillvalentine01 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Jul 2013
Reputation: 0
#6
Solved: 8 Years, 1 Month ago RE: Please check the troubleshooting guides before posting!

well, at first, when i installed the game, it was running perfectly.. then when i saw there's an update, i updated it immediately.. after a long time playing it.. it started lagging..


btw, asked my friend if it's pirated.. and yah.. it is.. (welcome to philippines home of pirating games)
07-25-2013, 09:41 AM
Find




Users browsing this thread: 1 Guest(s)