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Finding Order Information
PH1LL1P Offline
Junior Member

Posts: 21
Threads: 8
Joined: Aug 2012
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#1
Solved: 3 Years, 9 Months ago Finding Order Information

THIS IS UNDER THE WRONG FORUM PAGE - I MEANT TO POST IT IN AMNESIA: THE DARK DECENT


So I bought Amnesia: The Dark Decent about a year ago (MAYBE) from the site and I try and access my order information and I can't seem to get it - I recently got a new computer because my old one broke and I'd like to download it on my computer. I can't without seeing the order information though... I try and go to site and enter my order number & email (It is the right e-mail because I got a e-mail with my order number in the past)

This is what I get when I try and access my order information..
I go to this site: http://store2.esellerate.net/Store/Support/default.aspx

[Image: WkNnMvp.png]

NOTE: I Did not buy it for Steam, Desura, GOG or Humble Store ... I bought it through Frictional Games (I believe it was a selection at the time - but it doesn't seem to be there now) I never ran the game through a program, like Steam or Desura

THIS IS UNDER THE WRONG FORUM PAGE - I MEANT TO POST IT IN AMNESIA: THE DARK DECENT
(This post was last modified: 05-09-2014, 05:06 AM by PH1LL1P.)
05-09-2014, 04:54 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#2
Solved: 3 Years, 9 Months ago RE: Finding Order Information

If you have the email and order number then you download from shelf.frictionalgames.com. Only use esellerate to have the order number resent to your email.
05-09-2014, 08:16 AM
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