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Game shows only blackness
Mudbill Offline
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#1
Solved: 3 Years, 2 Months, 3 Weeks ago Game shows only blackness

So I am able to run the game fine on my Windows PC, but I tested it on my Mac and the result was that the entire game was black, never showing anything, but functioning fine in the background. Though, because of this I was unable to navigate anything. I can hear the sounds of the game and go through the menus, but I cannot see anything but black.

I'll attach the log, but to close the game, I had to tab out and force it down, so it ends pretty abruptly. Any ideas? It was a fresh download, but it was before the update that was sent out not long ago. Currently doing an integrity check.

Update: Integrity succeeded but did not fix the issue.


Attached Files
.log   hpl.log (Size: 42.38 KB / Downloads: 14)

(This post was last modified: 09-23-2015, 12:01 AM by Mudbill.)
09-22-2015, 11:36 PM
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jens Offline
Frictional Games

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Joined: Apr 2006
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#2
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Hmm maybe it has to do with the resolution the game tries to use. Try the attached settings.

~/Library/Application Support/Frictional Games/SOMA and then name it the same as the folder and place it next to the folder.


Attached Files
.cfg   ADDFOLDERNAME_user_settings.cfg (Size: 2.45 KB / Downloads: 15)
09-23-2015, 08:18 AM
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Mudbill Offline
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#3
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

I'll test it in a couple hours once I get home.
For reference, the Mac (iMac 2012 I think, 10.8) I was running it at has a native resolution of 2560x1440, which I guess was set to the game when I started it. I later tried running it after setting the system's resolution to 1920x1080 but I assume the game still tried to run at the first resolution if it was saved to the file.

09-23-2015, 08:41 AM
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Mudbill Offline
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#4
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Sorry for DP, but just updating:

After testing now, I am unable to even start it. It immediately goes to a crash of "Quit unexpectedly." The log stops right after "Version 1.01 HPL log". I've made no changes to the setup that I'm aware of, except try the file you provided, however I don't think it caused the issue because I'm still crashing if I put back the one I had, or even delete the entire SOMA folder in Application Support/Frictional Games. I also validated the files on Steam to no success. Not sure what's up now.

Here's the app crash log:
Spoiler below!
Process: Soma [5496]
Path: /Users/USER/Library/Application Support/Steam/*/Soma.app/Contents/MacOS/Soma
Identifier: com.frictionalgames.SOMA-steam
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [292]
User ID: 501

Date/Time: 2015-09-23 16:32:27.856 +0200
OS Version: Mac OS X 10.8.5 (12F2560)
Report Version: 10

Interval Since Last Report: 305178 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 181 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 8305147B-DD18-5424-69AA-28ED2712C585

Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Dyld Error Message:
Symbol not found: _OSAtomicIncrement32
Referenced from: /Users/USER/Library/Application Support/Steam/*/Soma.app/Contents/MacOS/Soma
Expected in: /usr/lib/libSystem.B.dylib

Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff6b14609d dyld_fatal_error + 1
1 dyld 0x00007fff6b149048 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139
2 libdyld.dylib 0x00007fff8de5d8ee dyld_stub_binder_ + 13
3 ??? 0x000000010c072030 0 + 4496760880
4 com.frictionalgames.SOMA-steam 0x000000010bd87706 RegisterScriptObject(asCScriptEngine*) + 148
5 com.frictionalgames.SOMA-steam 0x000000010bd70a30 asCScriptEngine::asCScriptEngine() + 2514
6 com.frictionalgames.SOMA-steam 0x000000010bd6fcd8 asCreateScriptEngine + 94
7 com.frictionalgames.SOMA-steam 0x000000010b8f80a5 hpl::cLowLevelScriptAS::cLowLevelScriptAS() + 117
8 com.frictionalgames.SOMA-steam 0x000000010b8d672e hpl::cSDLEngineSetup::cSDLEngineSetup(unsigned int) + 206
9 com.frictionalgames.SOMA-steam 0x000000010b7440a0 hpl::CreateHPLEngine(hpl::eHplAPI, unsigned int, hpl::cEngineInitVars*) + 48
10 com.frictionalgames.SOMA-steam 0x000000010b57c477 cLuxBase::InitEngine() + 615
11 com.frictionalgames.SOMA-steam 0x000000010b574486 cLuxBase::Init(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 102
12 com.frictionalgames.SOMA-steam 0x000000010b66b138 hplMain(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 72
13 com.frictionalgames.SOMA-steam 0x000000010b8a0c96 main + 278
14 com.frictionalgames.SOMA-steam 0x000000010b54ad94 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a427d16 kevent + 10
1 libdispatch.dylib 0x00007fff9097fdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9097f9ee _dispatch_mgr_thread + 54

Thread 2:: IOPollingHelperThread
0 libsystem_kernel.dylib 0x00007fff8a427d16 kevent + 10
1 steamclient.dylib 0x000000010de24305 OSXHelpers::CIOPollingHelper::RealRun() + 299
2 libtier0_s.dylib 0x000000010f331313 CatchAndWriteContext_t::Invoke() + 111
3 libtier0_s.dylib 0x000000010f330d5f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
4 libtier0_s.dylib 0x000000010f330e30 CatchAndWriteMiniDumpExForVoidPtrFn + 78
5 steamclient.dylib 0x000000010de241cb OSXHelpers::CIOPollingHelper::Run() + 27
6 libtier0_s.dylib 0x000000010f334f69 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 15
7 libtier0_s.dylib 0x000000010f331313 CatchAndWriteContext_t::Invoke() + 111
8 libtier0_s.dylib 0x000000010f330d5f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
9 libtier0_s.dylib 0x000000010f330e30 CatchAndWriteMiniDumpExForVoidPtrFn + 78
10 libtier0_s.dylib 0x000000010f334edf SteamThreadTools::CThread::ThreadProc(void*) + 205
11 libsystem_c.dylib 0x00007fff94d12772 _pthread_start + 327
12 libsystem_c.dylib 0x00007fff94cff1a1 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4270fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94d16ff3 _pthread_cond_wait + 927
2 libtier0_s.dylib 0x000000010f332ab8 SteamThreadTools::CThreadSyncObject::Wait(unsigned int) + 198
3 steamclient.dylib 0x000000010d5cac81 COSXChromeIPCWakeThread::Run() + 61
4 libtier0_s.dylib 0x000000010f334f69 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 15
5 libtier0_s.dylib 0x000000010f331313 CatchAndWriteContext_t::Invoke() + 111
6 libtier0_s.dylib 0x000000010f330d5f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
7 libtier0_s.dylib 0x000000010f330e30 CatchAndWriteMiniDumpExForVoidPtrFn + 78
8 libtier0_s.dylib 0x000000010f334edf SteamThreadTools::CThread::ThreadProc(void*) + 205
9 libsystem_c.dylib 0x00007fff94d12772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff94cff1a1 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4276d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94d14f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94d14ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff94cff191 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fec990040a0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007fff6b1b5060 rsi: 0x0000000000000000 rbp: 0x00007fff546b9990 rsp: 0x00007fff546b9978
r8: 0x00007fff6b161a14 r9: 0x000000000000001f r10: 0x00007fff546b984f r11: 0x00007fff6b1b5060
r12: 0x0000000000000000 r13: 0x00007fec9a004ca0 r14: 0x00007fff6b1b5060 r15: 0x00007fec9a004da0
rip: 0x00007fff6b14609d rfl: 0x0000000000000246 cr2: 0x000000010c53f000
Logical CPU: 4

Binary Images:
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0x7fff94c15000 - 0x7fff94c20ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff94c39000 - 0x7fff94c3bfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x7fff94c3c000 - 0x7fff94c53fff libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff94cfe000 - 0x7fff94dcaff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff94dcb000 - 0x7fff94dedff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff94dee000 - 0x7fff94f89fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff94f8a000 - 0x7fff94f8afff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff94f8b000 - 0x7fff94fabfff libPng.dylib (854) <B45259B6-6489-38D4-BC5C-E0E2B2D2674C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff94fed000 - 0x7fff95023fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff95060000 - 0x7fff95067ff7 libcopyfile.dylib (89.0.70) <30824A67-6743-3D99-8DC3-92578FA9D7CB> /usr/lib/system/libcopyfile.dylib
0x7fff95068000 - 0x7fff9506efff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9506f000 - 0x7fff9512cff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff953d5000 - 0x7fff95431ff7 com.apple.Symbolication (1.3 - 93) <84D69A46-BB0A-3DBE-ABC2-B767F61EC221> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff95432000 - 0x7fff95451ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff95452000 - 0x7fff954f8ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff9550a000 - 0x7fff95569fff libTIFF.dylib (854) <29014639-6085-3F19-AE47-1026F70A3D0D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2660
thread_create: 1
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=201.9M resident=170.0M(84%) swapped_out_or_unallocated=31.9M(16%)
Writable regions: Total=64.4M written=3252K(5%) resident=3712K(6%) swapped_out=0K(0%) unallocated=60.8M(94%)

REGION TYPE VIRTUAL
=========== =======
MALLOC 49.5M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 1176K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 11.0M
VM_ALLOCATE 4K
__DATA 14.0M
__IMAGE 528K
__LINKEDIT 74.5M
__TEXT 127.4M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 334.7M
TOTAL, minus reserved VM space 333.6M

Model: iMac12,2, BootROM IM121.0047.B21, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464544
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 6.1.7f5 15859, 3 service, 21 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Freecom Mobile Drive Mg, 0x07ab (Freecom Computer Peripherals), 0xfc74, 0xfd140000 / 6
USB Device: Ikari Optical, 0x04b4 (Cypress Semiconductor), 0x1220, 0xfd130000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3


Update: It looks like others have issues now as well. Perhaps the lastest update to the Mac version actually broke it.

(This post was last modified: 09-23-2015, 04:15 PM by Mudbill.)
09-23-2015, 03:31 PM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#5
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Who else is having this issue? There is a crash issue with external monitors not solved yet, but have not seen any other crashes so if you have links to provide that would be great.
09-23-2015, 04:58 PM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#6
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Ah ok found a thread!
09-23-2015, 05:13 PM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#7
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

A new update should be out.
09-23-2015, 05:26 PM
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Mudbill Offline
Muderator

Posts: 3,816
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#8
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Updated, tried starting, but still a crash. I'll try some other stuff in a bit.

09-23-2015, 08:12 PM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#9
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

And you don't have a second monitor connected right?
09-23-2015, 08:23 PM
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Mudbill Offline
Muderator

Posts: 3,816
Threads: 59
Joined: Apr 2013
Reputation: 177
#10
Solved: 3 Years, 2 Months, 3 Weeks ago RE: Game shows only blackness

Correct. Single monitor. It's somewhat odd because to start off with, I was able to at least launch the game (albeit being black), but now not.

Come to think of it, I guess it's worth mentioning I have an AMD card in there. I heard there were issues with them on Linux. My card is an AMD Radeon HD 6970M.

(This post was last modified: 09-23-2015, 11:24 PM by Mudbill.)
09-23-2015, 10:17 PM
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