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Demo crashes at profile name screen
prada44 Offline
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Posts: 5
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Joined: Nov 2010
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#1
Solved: 8 Years, 1 Month ago Demo crashes at profile name screen

Hello,

I've tried most things in the list here from uninstalling and reinstalling the game and my own video card drivers as well as trying the omega drivers. I've changed the settings all the way up and down and always have the same result. I got this demo from steam, I verified integrity of the game cache and defrag-ed cache via steam with no change.

my card is a Radeon HD 5670.

This is the only Frictional game I encounter this problem. Sad

i attached my logs in case it will help Angel


Attached Files
.txt   DxDiag.txt (Size: 48.2 KB / Downloads: 97)
11-05-2010, 02:39 AM
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Thomas Offline
Frictional Games

Posts: 2,634
Threads: 184
Joined: Apr 2006
Reputation: 68
#2
Solved: 8 Years, 1 Month ago RE: Demo crashes at profile name screen

Try running Amnesia.exe as administartor and see if that helps.

If not, the only reason I can think for such a crash is a driver issue.

I am aware that you have already tested. But make sure to download the latest drivers for the ATI website (omega should not be required on such a new card) and then make sure to uinstall current and reboot before installing the new. You might also want to use driver cleaner or similar before installing.

If you still have problems and use a laptop try A.1.4 in the trouble shooting guide:
http://frictionalgames.com/forum/thread-3754.html
11-05-2010, 09:17 AM
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prada44 Offline
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Posts: 5
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Joined: Nov 2010
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#3
Solved: 8 Years, 1 Month ago RE: Demo crashes at profile name screen

Thanks for the response,

I'm currently on a Desktop PC. I tried run as admin and driver cleaner after you mentioned it, but I still seem to have the same issue even with the newest ati drivers. Sad I may try on a fresh format drive and maybe try some older driver versions. I'll post if any of that works!

It always seems to crash on the profile screen or soon after, some times its instant and sometimes 10 or 15 seconds after getting to that window.
11-06-2010, 06:08 AM
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Thomas Offline
Frictional Games

Posts: 2,634
Threads: 184
Joined: Apr 2006
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#4
Solved: 8 Years, 1 Month ago RE: Demo crashes at profile name screen

Also verify cache on steam.
11-08-2010, 11:02 AM
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prada44 Offline
Junior Member

Posts: 5
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Joined: Nov 2010
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#5
Solved: 8 Years, 1 Month ago RE: Demo crashes at profile name screen

OK ATI users! I got amnesia working with this driver:

http://support.amd.com/us/kbarticles/Pag...D5670.aspx

found here:
http://forums.amd.com/game/messageview.c...did=125939

Note: this driver is tagged as being for the 5670 graphics card but should work with other ATI cards. By chance I do have a 5670 but others on the forums seem to have success with other cards which previously had OpenGL issues.

I also turned off triple buffering and catalyst AI and set most other settings to performance.

I should also add that I absolutely did have to remove all previous ATI drivers(and then restart) and install this fresh(and restart again Smile )

Good luck, hope this helps someone else aswell! Smile
(This post was last modified: 11-08-2010, 10:56 PM by prada44.)
11-08-2010, 10:47 PM
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Thomas Offline
Frictional Games

Posts: 2,634
Threads: 184
Joined: Apr 2006
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#6
Solved: 8 Years, 1 Month ago RE: Demo crashes at profile name screen

Glad you got it working! Added the link in the trouble shooting guide.
11-09-2010, 09:10 AM
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