Facebook Twitter YouTube Frictional Games | Forum | Newsletter | Dev Blog | Dev Wiki | Support | Gametee


Post Reply 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort
Author Message
oOGhostOo Offline
Junior Member

Posts: 3
Joined: Apr 2017
Reputation: 0
Post: #1
Not Solved Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

I've tried the threads, but as I'm not very technically minded I need your help.
Just bought this from steam, and it won't run, doesn't even show in task manager.

i5 3330 at 3Ghz
16Gb DDR3 ram @ 1600Mhz
Gigabyte Geforce GTX 1050ti Gfx card

Help please
04-14-2017 08:50 PM
Find all posts by this user Quote this message in a reply
Romulator Offline
Hyper Rare Lurantis

Posts: 3,365
Joined: Jan 2013
Reputation: 188
Post: #2
Not Solved RE: Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

Have you tried running it manually via its folder on your computer?

Right click SOMA in your Steam Library, select "Properties", and under the "Local Files" tab, select the "Browse Local Files". Try running either Soma.exe or Soma_NoSteam.exe from this directory. If there are any error windows, please report back.

If the game still does, what appears to be nothing, please locate and post the hpl.log file. The directory appropriate for your system can be found at Problem X in the Troubleshooting Guide: https://www.frictionalgames.com/forum/thread-30585.html

Discord: Aceromulator#4942
04-15-2017 09:58 AM
Find all posts by this user Quote this message in a reply
oOGhostOo Offline
Junior Member

Posts: 3
Joined: Apr 2017
Reputation: 0
Post: #3
Not Solved RE: Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

(04-15-2017 09:58 AM)Romulator Wrote:  Have you tried running it manually via its folder on your computer?

Right click SOMA in your Steam Library, select "Properties", and under the "Local Files" tab, select the "Browse Local Files". Try running either Soma.exe or Soma_NoSteam.exe from this directory. If there are any error windows, please report back.

If the game still does, what appears to be nothing, please locate and post the hpl.log file. The directory appropriate for your system can be found at Problem X in the Troubleshooting Guide: https://www.frictionalgames.com/forum/thread-30585.html

Thanks. It's sorted now. I did read somewhere that it may have conflicts with OBS running? I bought it because I am planning a series of fright night streams, will this be an issue for me while running OBS?
04-15-2017 11:35 AM
Find all posts by this user Quote this message in a reply
7heDubz Offline
Posting Freak

Posts: 1,318
Joined: Feb 2013
Reputation: 41
Post: #4
Not Solved RE: Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

Only one way to find out, I haven't had that issue myself, but if you do come back and let us know =)

(This post was last modified: 04-15-2017 01:28 PM by 7heDubz.)
04-15-2017 01:28 PM
Find all posts by this user Quote this message in a reply
Romulator Offline
Hyper Rare Lurantis

Posts: 3,365
Joined: Jan 2013
Reputation: 188
Post: #5
Not Solved RE: Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

(04-15-2017 11:35 AM)oOGhostOo Wrote:  
(04-15-2017 09:58 AM)Romulator Wrote:  Troubleshooting Guide: https://www.frictionalgames.com/forum/thread-30585.html

Thanks. It's sorted now. I did read somewhere that it may have conflicts with OBS running? I bought it because I am planning a series of fright night streams, will this be an issue for me while running OBS?

Problem A4, which talks about Background Programs, lists OBS as a potential program which may cause issues. You could potentially try OBS Studio and see if you can get it to work. I don't recall having any problems running SOMA with OBS recording videos to make into gif images later.

If there are updates to OBS or OBS Studio, I recommend you update those then try again. Beyond there, I can't really offer much more support. Good luck!

Discord: Aceromulator#4942
04-15-2017 01:52 PM
Find all posts by this user Quote this message in a reply
oOGhostOo Offline
Junior Member

Posts: 3
Joined: Apr 2017
Reputation: 0
Post: #6
Not Solved RE: Soma won't run. Just purchased from steam, about to ask for a refund if it's not sort

(04-15-2017 01:52 PM)Romulator Wrote:  
(04-15-2017 11:35 AM)oOGhostOo Wrote:  
(04-15-2017 09:58 AM)Romulator Wrote:  Troubleshooting Guide: https://www.frictionalgames.com/forum/thread-30585.html

Thanks. It's sorted now. I did read somewhere that it may have conflicts with OBS running? I bought it because I am planning a series of fright night streams, will this be an issue for me while running OBS?

Problem A4, which talks about Background Programs, lists OBS as a potential program which may cause issues. You could potentially try OBS Studio and see if you can get it to work. I don't recall having any problems running SOMA with OBS recording videos to make into gif images later.

If there are updates to OBS or OBS Studio, I recommend you update those then try again. Beyond there, I can't really offer much more support. Good luck!

Will try tonight and report back if I encounter any problems Smile
04-15-2017 02:07 PM
Find all posts by this user Quote this message in a reply
Post Reply 


[-]
Quick Reply
Message
Type your reply to this message here.

Please answer:



User(s) browsing this thread: 1 Guest(s)