Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Can't download Penumbra Collection 1.1.1
GabrieleB Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jun 2017
Reputation: 0
#1
Not Solved Can't download Penumbra Collection 1.1.1

Hello,
several years ago I bought Penumbra Collection for Mac from eSellerate, but that version doesn't work anymore on newer Mac OS versions (it just crashes at launch).

Searching for a patch on the support page, I read that version 1.1.1 is available as a full-install only and that I have to download it from the store where I purchased it.

I went to http://store.esellerate.net/support, logging in with e-mail address and order number, but it says:
Quote:Unable to complete your request...
The Frictional Games product line is not available through the eSellerate system.
For more information, please contact Frictional Games.

Error: Pub_NotApproved

How can I obtain the 1.1.1 update then?

Thanks in advance
(This post was last modified: 06-02-2017, 10:20 AM by GabrieleB.)
06-02-2017, 10:14 AM
Find Reply
Mudbill Offline
Muderator

Posts: 3,878
Threads: 59
Joined: Apr 2013
Reputation: 178
#2
Not Solved RE: Can't download Penumbra Collection 1.1.1

Hmm, sounds like a pickle. Perhaps eSellerate was discontinued at some point.
Until a better answer arises, perhaps http://shelf.frictionalgames.com could help.

06-02-2017, 12:02 PM
Find Reply
GabrieleB Offline
Junior Member

Posts: 2
Threads: 1
Joined: Jun 2017
Reputation: 0
#3
Not Solved RE: Can't download Penumbra Collection 1.1.1

I tried logging in, but it answers: "No such purchase, please try again." Sad
06-02-2017, 03:05 PM
Find Reply




Users browsing this thread: 1 Guest(s)