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Game Crash at the same point every time
12cuttingj Offline
Junior Member

Posts: 1
Threads: 1
Joined: Apr 2018
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#1
Not Solved Game Crash at the same point every time

Hi there,

I've just got SOMA for my Macbook Air on steam, and it runs very smoothy, until this one point, around 5 minutes after the brain scan, where the door is broken down, and the lights then go out. A couple of seconds after that, the game crashes, and I can't get passed it. I've tried using the lowest settings possible, restarted my computer, re-installed the game, and used the file checker thing on Steam to make sure the files are ok (which is says they are). Nothing works- what should I do?

My computers specs are as they were when I bought them:

MacBook Air (13-inch, 2017)
Processor: 1.8 GHz Intel Core i5
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel HD Graphics 6000 1536 MB

Many thanks,

12cuttingj
04-21-2018, 01:29 PM
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nebej Offline
Frictional Games

Posts: 170
Threads: 8
Joined: Dec 2012
Reputation: 3
#2
Not Solved RE: Game Crash at the same point every time

Hi,

Could post the log file from the game after it has crashed? It would help us track down the issue.
Is it called hpl.log and is located in "~/Library/Application Support/Frictional Games/SOMA"
04-23-2018, 11:55 AM
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