Frictional Games Forum (read-only)
NEED HELP - Printable Version

+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: NEED HELP (/thread-16288.html)



NEED HELP - GUNFIRE1997 - 06-19-2012

I purchased amnesia, got the order number and everything. but when i go to the shelf and put in the number, it says NO SUCH PURCHASE, really im pretty sure i purchased it. so pleaase help me because im scared of identity theft and this was my first purchase ever on a computer so please help me.


RE: NEED HELP - jens - 06-19-2012

The company running the store is having maintenance and I think that is why there might be a hiccup with the order system. I cannot currently login and check (due to maintenance) but as soon as I can get in I will look into it and fix it.


RE: NEED HELP - GUNFIRE1997 - 06-19-2012

THANK YOU. now i can sleep in peace haha. well thank you very much


RE: NEED HELP - jens - 06-19-2012

Hi again,

can you please send me the order number in a pm or to the support email given with the purchase? I can't find any order by using the email you used for registering here on the forums.


RE: NEED HELP - jens - 06-19-2012

Should be fixed now, sorry for the delay!