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Not able to download
PH1LL1P Offline
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Not Solved Question  Not able to download


I bought Amnesia the Dark Descent back in 2013. I have looked back to and old support thread where I was suggested to download from shelf.frictionalgames.com. I have my order number and email but it's telling me there's no order with that number. When I prompt to receive my order number it gives me the same one. How am I able to download Amnesia the Dark Descent if it's not allowing me to get access to the download with my order number?

NOTE: I Did not buy it for Steam, Desura, GOG or Humble Store ... I bought it through Frictional Games (I believe it was a selection at the time - but it doesn't seem to be there now) I never ran the game through a program, like Steam or Desura
(This post was last modified: 02-02-2018, 08:05 PM by PH1LL1P.)
02-02-2018, 08:04 PM
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Romulator Offline
Not Tech Support ;-)

Posts: 3,626
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Joined: Jan 2013
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Not Solved RE: Not able to download


Try and get in contact with Frictional Games through their contact form, which can be found here.

I've also assigned this thread to our Community Manager, Kat, who should be able to help you further with this issue. Sorry about the delays!

Discord: Romulator#0001
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02-03-2018, 02:46 AM
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