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Game Crashing
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delusiv Offline
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Joined: Mar 2012
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Post: #1
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago Game Crashing

I have just purchased Amnesia the dark decent and i have downloaded it and installed, then i run it and i get a blackbox thing with "Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module at 001B:00000000"


I went on support wbesite and downloaded the update 1.2 and ran it again and says same thing...and it also says
"There is no disk in the drive. Please insert a disk into drive D:." Even thought i purchased and downloaded through online.
I don't know much about computers... i think my laptop is 64bit? idk..


please tell me how to fix i haven't even played it yet Sad


Attached File(s)
.log  hpl.log (Size: 1.59 KB / Downloads: 8)
.png  Scr Shot.PNG (Size: 72.79 KB / Downloads: 18)
(This post was last modified: 03-24-2012 05:55 PM by delusiv.)
03-24-2012 05:15 PM
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plutomaniac Offline
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Post: #2
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

From where did you buy the game? For the 1.2 update you need to download the appropriate from your retailer's site. The one here is for Frictional Games store buyers.

Anyway, for your problem we need more information. The problem is that you have no graphics card drivers installed. What exact laptop model do you have? Maybe we can find your specs this way...

[Image: L72ChX.png]
03-24-2012 06:25 PM
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delusiv Offline
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Posts: 7
Joined: Mar 2012
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Post: #3
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Hey thanks for posting, i purchased the game from 'Gamers gate' and i did actually get the download from here...i will know download the patch from that side thanks, but here is my laptop model is: Dell Inspiron 1545, please tell me how i can solve the problem thanks Smile
03-24-2012 06:58 PM
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plutomaniac Offline
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Post: #4
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

now I need to know the operating system. Go to start and type dxdiag. From there you can find such information.

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03-24-2012 07:23 PM
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delusiv Offline
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Posts: 7
Joined: Mar 2012
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Post: #5
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Here it is, im refreshing this page alot so stick around for quick replys lol and thanks


Attached File(s)
.png  dxdiag.PNG (Size: 66.58 KB / Downloads: 24)
03-24-2012 07:26 PM
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plutomaniac Offline
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Post: #6
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

can you also show me the display tab?

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03-24-2012 07:40 PM
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delusiv Offline
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Posts: 7
Joined: Mar 2012
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Post: #7
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Here bro Smile


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.png  dxdiag2.PNG (Size: 46.44 KB / Downloads: 28)
03-24-2012 07:44 PM
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plutomaniac Offline
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Post: #8
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Unfortunately you cannot play the game. Go to question 1, notice 1 (first --> )

http://www.frictionalgames.com/forum/thread-11183.html

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(This post was last modified: 03-24-2012 07:46 PM by plutomaniac.)
03-24-2012 07:46 PM
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delusiv Offline
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Posts: 7
Joined: Mar 2012
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Post: #9
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Omfggggg, so i wasted £13 ffs..............................seriously...................
03-24-2012 07:55 PM
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plutomaniac Offline
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Post: #10
Solved: 6 Months, 3 Weeks, 13 Hours, 25 Minutes, 7 Seconds ago RE: Game Crashing

Intel graphics cards are below system requirements for the game...

[Image: L72ChX.png]
03-24-2012 07:58 PM
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