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Please check the troubleshooting guides before posting!
Alexkostyra Offline
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Joined: Mar 2013
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#1
Solved: 4 Years ago Please check the troubleshooting guides before posting!

Please HELP

I am trying to run Amnesia: The Dark Descent, but there is a error that says that there was a BlackBox error that said Amnesia.exe caused an EXCEPTION_ACCES_VIOLATION in module ig4icd.dll at 0023:QA2A3D92. I have Windows 7 64bit. It is on a Dell Laptop, specifically Inspiron14r. [/quote][/size][/font]
03-17-2013, 02:57 AM
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plutomaniac Offline
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#2
Solved: 4 Years ago RE: Please check the troubleshooting guides before posting!

do what your topic title says first and provide us with the required info/files as mentioned at problem x
03-17-2013, 03:02 AM
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Alexkostyra Offline
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#3
Solved: 4 Years ago RE: Please check the troubleshooting guides before posting!

I did that already, also how do you make a link from a document to a webpage? ( I'm a big noob at the internet)
03-17-2013, 02:41 PM
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plutomaniac Offline
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#4
Solved: 4 Years ago RE: Please check the troubleshooting guides before posting!

Click [Image: newreply.gif] , write your reply and go down where it says Attachments [Image: paperclip.gif] . Click Browse to select the file and click Add Attachment.
03-17-2013, 04:02 PM
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Alexkostyra Offline
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Joined: Mar 2013
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#5
Solved: 4 Years ago RE: Please check the troubleshooting guides before posting!

Here is the HPL-

Spoiler below!
Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x720 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' posSad-1x-1)
Setting video mode: 1280 x 720 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics
Version: 2.1.0 - Build 8.15.10.2104
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 2
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 - Intel Build 8.15.10.2104
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
(This post was last modified: 03-17-2013, 04:50 PM by plutomaniac.)
03-17-2013, 04:45 PM
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plutomaniac Offline
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#6
Solved: 4 Years ago RE: Please check the troubleshooting guides before posting!

You need to update your Intel HD graphics card drivers with the have disk method as mentioned here: http://www.frictionalgames.com/forum/thr...l#pid89162
03-17-2013, 04:51 PM
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